Privacy Notice

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Privacy Policy

FACTS What does Texas Heritage National Bank do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number
  • Credit History
  • Account balances
  • Overdraft history
  • Transaction history
  • Checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Texas Heritage National Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Texas Heritage National Bank share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes -
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes -
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call 903-645-2251 or go to www.texashnb.com
What We Do
How does Texas Heritage National Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Texas Heritage National Bank collect my personal information? We collect your personal information, for example, when you
  • Open an account
  • Pay us by check
  • Make deposits or withdrawals from your account
  • Make a wire transfer
  • Give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Texas Heritage National Bank does not share with our affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Texas Heritage National Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Texas Heritage National Bank doesn't jointly market.
Other Important Information
Texas Heritage National Bank is chartered, licensed or registered under the laws of the State of Texas and by State law is subject ot regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Heritage National Bank should contact Texas Department of Banking through one of the means indictated below: In person, or by mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877)276-5554; Fax No. (512)475-1313; E-Mail: consumer.complaints@dob.texas.gov.
Website: www.dob.texas.gov